COM 220-CBE - Interpersonal Communication

3 Credits

In this course you will read, explore, consider, and practice interpersonal communication skills. Communication affects patient care in a multitude of ways: patient education, communicating with family members, nursing-clinician partnership, teamwork within the workplace, coordination between office and medical care staff, and navigating conflict. Gaining a greater understanding of competent communication skills through verbal, nonverbal, emotion, conflict, relationships, and deception can help reduce miscommunication and misunderstanding. This class will explore each of these topics in a hands-on, exploratory way by examining real-life situations in case studies, through discussions, by reflecting in papers, and checking understanding through quizzes. The purpose of each assignment is to guide you through understanding your own approaches to communication as well as apply competent communication behaviors in various interactions.